Booking

Your contract is with Wyntrips. A contract exists between us when we have confirmed you on our tour/hotel booking / or any other travel-related services of your choice and we have received your booking request and deposits. All correspondence/s regarding Tours / Travel Service bookings should be addressed to M/s. 

Payments

or the services contracted, a 50% advance payment should be made to hold the booking on a confirmed basis and the balance amount should be paid before commencement of your tour. We hold the right to decide upon the amount to be paid as an advance payment, based on the nature of services and the time left for the commencement of the services. Apart from the above in some cases like hotel or resort bookings during the high peak tourist season (X-Mas, New Year), full payment must be sent in advance.

Payment Options

Payment can be made by bank transfer or cash before starting the trip. All payments should be free and clear of any withholding tax and deduction. Bank charges, if any, for remittance (by remitting bank or by intermediary bank) would be strictly borne by the payer.

Rights to amend the itinerary if required 

The tour once commenced will strictly go as per the itinerary finalized. In case of events and circumstances beyond our control, we reserve the right to change all or parts of the contents of the itinerary for the safety and well-being of our esteemed passengers.

Policy Regarding Cancellation/No Show/Early Departure
In case of tour/travel services cancellation due to any avoidable/unavoidable reason/s, we must be informed in writing. Cancellation charges would be effective from the date we receive the letter in writing and cancellation charges would be as follows:

60 days & prior to arrival - 10% of the tour/service cost.
59 days to 30 days prior to arrival - 20% of the tour/service cost.
29 days to 15 days prior to arrival - 25% of the tour/service cost.
14 days to 08 days prior to arrival - 50% of the tour/service cost.
07 days & less, prior to arrival or no show - NO REFUND.

Please note - Irrespective of above-mentioned cancellations slabs - in case of cancellation of tour services after the booking is made with us - a minimum of 10% service charge would be applicable

In case of booking with Taj, Leela group of hotels, and high peak season bookings (Special seasons like Diwali - 15th Oct to 15th Nov - & X’ Mas / New Year period - 15th Dec to 15th Jan) NO refund will be provided irrespective of the period

Refund
Regarding the refund of unused/unutilized services (which are paid for and canceled in advance), the refund amount would be worked out based on the cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 - 4 weeks due to banking procedures. If the refund is credited to the Bank account, the bank charges will be debited from the refund amount.

Our Liabilities & Limitations:
Please note that after the finalization of the tour/service cost, if there are any hikes in entrance fees of monuments/museums, taxes, fuel costs, or guide charges by the Govt. of India, the same would be charged as extra

Wyntrips acts only in the capacity of agent for the hotels, airlines, transporters, railways & contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by them.

All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants' safety, comfort & general well-being.

Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines, etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes, the rates quoted before the modification can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on the usual check-in and check-out times of the hotels unless indicated in the itinerary.

We shall not be responsible for any delays & alterations in the program or expenses incurred - directly or indirectly - due to natural hazards, flight cancellations, accidents, breakdown of machinery or equipment, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.

We shall not be responsible for any loss, injury, or damage to person, property, or otherwise in connection with any accommodation, transportation, or other services, resulting - directly or indirectly - from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.

We do not have any insurance policy covering the expenses for accidents, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggage & personal property/s at all times are at the client's risk.

Health
Any person who has a contagious disease is forbidden to travel, any person found during the tour with such a disease will be asked to leave the tour and will have to make their own arrangements to return home.

Arrival and Departure Policy
* Check-in – 12.00 -15.00 Hours
* Check-out – 10.00 - 12.00 Hours

Overnight Houseboat (if provided with itinerary) is 12.00 noon check-in and 09.00 hrs next day check out. Early arrival is subject to availability. For guaranteed early check-in, a reservation needs to be made starting from the previous night. Later check-outs are available on request and subject to availability / Payment. We can always make a request for early check-in or late checkout if required but we do not guarantee that, that entirely depends upon the policy of the hotel, time of the year, and availability of the room.